Point of Sale
F&B and retail POS — menu engineering, kitchen routing, payments, and PMS posting.
What's in the template
Ten structured sections, weighted scoring, and a vendor response grid — exported to Microsoft Word and Microsoft Excel.
- 01
General Information
Frames the project: property profile, scope, timeline, decision-makers, and success criteria. Vendors get the context they need to respond accurately; you get a single, shareable brief that anchors every later comparison.
- 02
Company & References
Captures vendor pedigree — ownership, financial stability, customer base, and reference sites in your segment and region. Outcome: a like-for-like view of who you'd actually be partnering with, not just the product they're pitching.
- 03
Functional Requirements
The operational core — workflows, edge cases, and day-to-day tasks scored as standard, configurable, custom, or not supported. Outcome: a weighted fit score that exposes real gaps long before contract or go-live.
- 04
Distribution & Revenue Engine
Deep-dive into channel management, booking engines, yield rules, and revenue optimization tools. Outcome: validation that the vendor can drive top-line performance, not just manage back-office folios.
- 05
Integrations, API's & Marketplace
Documents inbound and outbound connections, certified partners, API maturity, and webhooks. Outcome: confidence the platform will sit cleanly inside your existing stack without brittle middleware.
- 06
Security, Access & Risk
Audits hosting, encryption, access control, breach response, and platform resilience. Outcome: a defensible record that the system meets your brand and owner security expectations.
- 07
AI & Future-proofing
Explores the vendor's roadmap, AI capabilities, and how they keep the platform relevant. Outcome: assurance that you're investing in a system that evolves with the industry, not a legacy product.
- 08
Country Compliance, Legal, Fiscal & Residency
Specific data residency, privacy laws (eg GDPR/APP), and local tax/fiscal rules. Outcome: verification that the system is legally compliant in your specific operating jurisdiction.
- 09
Implementation & Support
Maps the path from kickoff to go-live: methodology, training, cutover, and ongoing support SLAs. Outcome: realistic timelines and accountability defined before the contract is signed.
- 10
Pricing, SLA & Commercial Terms
Standardises pricing — licence model, implementation fees, renewals, and exit terms. Outcome: an apples-to-apples total cost of ownership across vendors, with no surprises.
REGULATORY DEPTH YOU NEED
Sample compliance coverage by market
Privacy laws, tax regime, e-invoicing mandates, and data residency requirements - a few examples of the needed legal & fiscal compliance you need to consider, are auto-injected into the relevant sections of every RFP, calibrated for the country you select.
| Market | Privacy Law | Tax Regime | E-Invoicing | Data Residency |
|---|---|---|---|---|
| Australia | Privacy Act 1988 + APPs | GST 10% (5.5% reduced) | Peppol (PINT A-NZ) — voluntary, gov-mandated B2G | APP 8 cross-border transfer controls |
| European Union | GDPR + national law | VAT 9–25% (varies) | ViDA: structured e-invoicing + digital reporting from 2030 | EEA transfer restrictions |
| United States | CCPA/CPRA + state laws | State hotel occupancy tax | No federal mandate (1099 reporting only) | No federal mandate |
| UAE | Federal PDPL 2021 | VAT 5% + Tourism Dirham | Phase 1 e-invoicing rollout from July 2026 (Peppol 5-corner) | Consent-based transfer |
| Saudi Arabia | PDPL 2021 (SDAIA) | VAT 15% | ZATCA Fatoorah Phase 2 mandatory (XML + cryptographic stamp) | Data localisation required |
29 country configurations · Sample shown — full library covers every live category where applicable.
FAQ
Frequently asked questions
Still have questions?
Our team is happy to help — usually within one business day.